What is a Status
- Temitope Akinremi (Unlicensed)
- Ivy Nzioka (Unlicensed)
A Status represents the stage that an application or a loan is in the loan process flow, with each stage represented by a Status Badge.
The status is displayed on the Loans Table and on the Applications Tables.
You can also find the status on the Applications Details Page and on the Loan Details Page.
Application Status
The status of an application represents the stage that the application is in the loan process flow. There are five application statuses, each with a different color:
Pending: The application was started but it was not completed by the customer.
Awaiting Feedback: The application is awaiting customer to provide for requested for documents
Under Review: The application is awaiting review by a member of your team.
Approved: The application was approved.
Denied: The application was declined.
Abandoned: The application was abandoned by the customer i.e. a pending application that was not completed within 7 days.
Loan Status
The status of a loan represents the stage that the loan is in the loan process flow. There are five loan statuses, each with a different color:
Pending Disbursement: The loan has not been disbursed
Disbursing: The loan is disbursing
Active: The loan is disbursed and is now active
Closed: The loan has been fully paid
Overdue: The loan has gone past its due date without being fully paid