A Status represents the stage that an application or a loan is in the loan process flow. Each , with each stage is represented by a Status Badge which changes as the application is processed to when the loan is closed. .
The status is displayed beside the application or loan on the tables on the Loans page is also displayed Loans Table and on the Applications Tables.
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You can also find the status on the Applications Details Page and on the Loan Details Page. Let’s walk through the different statuses available on the portal:
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Important to note
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Application Status
The status of an application represents the stage that the application is in the loan process flow. There are five application statuses, each with a different color:
Pending:The application was started but it was not completed by the customer.
Awaiting Feedback: The application is awaiting customer to provide for requested for documents
Under Review:The application is awaiting review by a member of your team.
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Abandoned: The application was abandoned by the customer i.e. a pending application that was not completed within 7 days.
Loan Status
The status of a loan represents the stage that the loan is in the loan process flow. There are five loan statuses, each with a different color:
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