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Creation of mandate
Activation of mandate
Manual Mandate Activation
Electrical Automated Mandate Activation
Intended Use
This feature introduces a new additional channel for debits collections other than leveraging only on cards.
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This feature provides a process for a mandate to be created and activated on originateOriginate. The feature is initiated on Loan Approval.
This process can further be divided into two sub-processes namely Electronic Automated Mandate Activation and Manual Mandate Activation.
How the Electronic Automated Mandate Activation works
Step A: Configure Rules on the Admin
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For Account Managers Use
Step 1: On adminAdmin, navigate to the Use Remita attribute as can be seen below.
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Step 2: When you check the use remita Use Remita checkbox, fill in the merchant's remita Remita credentials. These credentials include:-
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Step 4: Sign in to MP and navigate to the loan product that you would like to enable remita Remita direct debit and opt into late fees.
N/B: Ensure that the late fee type is fixed and the fee frequency is one-off otherwise you will not be able to turn on remita Remita on the loan product.
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Step 5: Finally, Still on MP, check the Require Debit Mandate Activation for Loan Disbursal checkbox. Now the feature is enabled and the customer can go ahead and apply for a new loan.
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Is partial debit available with Remita Direct Debit?
No it is not possible to make partial debit on Remita but the merchant can dechunk the mandates by creating smaller debits.How many times would Remita attempt to debit the customer’s account in a day
Ignite attempts debit twice in a day so this means we issue a debit instruction to Remita on Ignite twice a day. When we issue a debit instruction, it's then up to Remita to keep attempting debit on the account until it's successful and they notify us.
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For merchants using manual approval, will the loan be automatically disbursed when Remita DD Direct Debit mandate is activated or will the Merchant be able to Approve and disburse the loan manually.
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No. Once a mandate is created, updates to the loan will not reflect on the mandate. Please note that a mandate is created for a specific amount and the total debit that can be done with that mandate can not exceed the total mandate amount (the total debit can be lower than the total mandate amount). It is not advisable to make updates to a loan that has a mandate attached.
When a client switches to Remita Direct Debit, will the loans that were disbursed before the switch still be debited by paystack? and what happens to the applications that were under review before the DD was turned on.
Remita Direct Debit is loan-specific, so if the loan has Remita Mandate as the repayment method, it will use Remita Mandate, ditto for Paystack. If the application is under review and direct debit is activated on the loan product before approval, the APP will use Remita Mandate.Which banks does Remita allows for automated mandate activation?
1. FCMB
2. Heritage
3. Sterling Bank
4. Jaiz
5. Providus
6.Keystone
7. Wema Bank
8. Fidelity Bank
9. Zenith BankStaging credentials
Remita Automated mandate activation
otp= “1234”
card = “0441234567890"
Remita Statuses
069 New Transaction
The status you have initiated a new direct debit request.
070 Awaiting Debit
The status you have when a customer is yet to be debited.
071 Undergoing Bank Processing - customer’s account have been deducted and the funds are in transit to your account. In process from the funding bank
072 Pending Credit - customer’s account have been deducted and the funds are in transit to your account. At the beneficiary’s bank awaiting to get credit.
071, 072 - Both cases the customer has been debited
073 Invalid Mandate Type - not a DD or a SO. A DD is a customer giving a third party consent to deduct from my account and period it will last and amount while a SO giving an instructions .third party is not
074 No Available Record - no record of any debit instruction
00 Transaction Completed Successfully (Record Found) - opposite for 074
01 Approved (Direct Debit Instruction Successful) - money has hit the third party’s account
075 Mandate Already Active - trying to activate a mandate that is already active
066 Mandate Deactivated - mandate is deactivated
067 Only Direct Debit Mandate Allowed - trying to mix between the mandate type i.e. DD and SO
013 Invalid Hash Value - hashing takes place
061 Invalid Mandate - sending a instruction with an incorrect mandate ID correct request ID
062 Mandate Not Due - Trying to issue an instruction before the start date
063 Expired Mandate - Trying to issue an instruction after the end date. Cannot initiate a new one.
020 Authentication Error (Invalid User Authentication) - trying issue an instruction with a either correct request ID with incorrect mandate ID or incorrect request ID with correct mandate ID or both an incorrect
040 Initial Request OK (Mandate Setup Completed Successfully) - a new mandate has been successfully created