A Status represents the stage that an application or a loan is in the loan process flow. Each , with each stage is represented by a Status Badge which changes as the application is processed to when the loan is closed. The status is displayed beside the application or loan on the tables on the Loans page is also displayed on the Applications Details Page and the Loan Details Page. Let’s walk through the different statuses available on the portal:
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Important to noteApplication statuses are different from loan statuses. To learn more about the differences between an application and a loan, click here [insert link] |
Application Status
The status of an application represents the stage that the application is in the loan process flow. There are five application statuses, each with a different color:
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Abandoned: The application was abandoned by the customer i.e. a pending application that was not completed within 7 days.
Loan Status
The status of a loan represents the stage that the loan is in the loan process flow. There are five loan statuses, each with a different color:
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